In December Florida Blue contacted me (Dr. D’Arienzo) about issues of conflict resolution, communication, and needed cultural changes between and within two departments. I then crafted a seminar to fit their specific issues, and facilitated a MBTI (Myers Briggs) Team Building Seminar for the Florida Blue auditors and coders on December 12, 2017 at the main campus in Jacksonville, Florida. What a beautiful facility and great people and company to do this with.
A great focus of the presentation and discussion was about personal perceptions and how to change them as well as learning how and what to do in response to others’ perceptions and traits.
These seminars are always fun, insightful, and a great way to lead the cultural and process changes people and companies need to remain competitive.